OCWins is fully committed to protecting the privacy and personal information of every member. This Privacy Policy transparently explains how we collect, store, use and safeguard your data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Updated: 1 January 2026Six core data protection principles we practise every day
All data transmitted between your device and OCWins servers is protected by bank-grade SSL encryption. This means sensitive information such as your login details and payment data cannot be intercepted by any third party.
Members' personal data is stored on servers protected by multi-layered firewalls and advanced intrusion detection systems. Access to this data is restricted to authorised personnel only and is recorded in audit logs.
OCWins operates in full compliance with Malaysia's Personal Data Protection Act 2010. We only collect data that is strictly necessary, inform you of its intended purpose and obtain your consent before any processing takes place.
OCWins does not sell, rent or disclose members' personal information to any third party for marketing purposes. Your data is only shared with parties directly involved in platform operations, such as approved payment service providers.
Every OCWins member has the right to access, correct or delete their personal information. You may also withdraw your consent to data processing at any time by contacting our customer support team, who are always ready to assist.
In the event of any security incident that may involve members' personal data, OCWins will notify the relevant authorities and affected members within the timeframe stipulated by law, in compliance with Malaysia's PDPA requirements.
OCWins takes every aspect of our members' privacy protection seriously. This Privacy Policy is designed to provide full clarity on how our platform handles the personal information you share with us during registration, platform use and interactions with our customer support team.
This document applies to all OCWins platform users — whether accessed via the official website at ocwins.onl, Android and iOS mobile app. By continuing to use our platform, you acknowledge that you have read, understood and agreed to this Privacy Policy in full.
This Privacy Policy should be read together with Terms and Conditions OCWins. In the event of any conflict between the two documents, the Privacy Policy shall govern all matters relating to personal data processing.
OCWins has never and will never sell members' personal information to any party. Your data is a trust we uphold with full responsibility and integrity.
OCWins only collects personal information that is strictly necessary for platform operations, legal compliance and improving the user experience. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC Verification & Legal Compliance |
| Contact Data | Email address, phone number, residential address | Communication & Customer Support |
| Financial Data | Bank account details, transaction history | Processing deposits & withdrawals |
| Technical Data | IP address, browser type, device information | Security & Fraud Detection |
| Gaming Data | Betting history, gaming habits, win/loss records | Responsible gaming & platform analytics |
| Communication Data | Correspondence with support, feedback | Service Improvements |
OCWins will never ask for your password via email, phone or live chat. If you receive such a request claiming to be from OCWins, please disregard it and report it to our security team immediately.
Every piece of information we collect has a clear and lawful purpose. OCWins processes member personal data on the following bases:
OCWins will not process your personal data for any purpose not stated in this document without first notifying you and obtaining your consent.
OCWins understands that privacy is of great importance to our members. We do not share your personal information with third parties for marketing or commercial purposes without your explicit consent. Personal data is only shared in the following limited situations:
Should any of OCWins' operating partners operate outside Malaysia, we ensure that all cross-border data transfers comply with PDPA requirements and data protection agreements equivalent to Malaysia's standards.
The OCWins platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Below are the types of cookies we use:
You can manage your cookie settings through your internet browser. Please note that disabling certain cookies may affect the functionality and user experience of the OCWins platform.
OCWins implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, loss, destruction or accidental disclosure:
Your personal data will be retained for as long as your OCWins account is active and for a period determined by legal and regulatory requirements following account closure — typically not exceeding seven (7) years for financial records in line with AML requirements.
As an OCWins member whose personal data is processed by us, you have the following rights under Malaysia's PDPA 2010, which we fully respect:
To exercise any of the above rights, please contact our data protection team via email at [email protected]. We will process your request within 21 business days in accordance with PDPA requirements.
The OCWins platform is exclusively for adult users aged 18 years and above. We do not intentionally collect, process or store any personal information from individuals under the age of 18.
If we find that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered at OCWins should contact us immediately at [email protected].
OCWins enforces a strict age verification process during registration and throughout the KYC process. Anyone found to be under 18 years of age will be prohibited from using the platform and all balances will be returned in accordance with the relevant procedures.
OCWins reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, current legal requirements or improvements to the platform's services.
Any significant amendments will be communicated to members via:
Your continued use of the OCWins platform after any amendments to this Privacy Policy are published constitutes your acceptance of the updated terms. The "Updated" date at the top of this page always reflects the date of the latest version of this Privacy Policy.
If you have any questions, concerns or complaints regarding how OCWins handles your personal data, please contact our Data Protection Officer through the following channels:
[email protected]
Response within 21 business days
Available 24/7 within the platform
Immediate response
Visit Page FAQ us
Immediate response available
Malaysia Personal Data Protection Authority
If the complaint is not resolved
Malaysia's PDPA 2010 grants you full rights over your personal data
Request a complete copy of all personal data that OCWins holds about you at any time, free of charge.
Update or correct any personal information that is inaccurate, outdated or incomplete in our records.
Object to the processing of your personal data for direct marketing purposes or opt out of receiving promotional communications.
Request deletion of your personal data when it is no longer required, subject to applicable legal obligations.
Create a free account today and enjoy top-tier privacy protection alongside over 500 games of your choice. Your data is safe with us — guaranteed.